About Us
Assisting NDIS Participants in living an Enriching and Fulfilling life
We are Primacy Care, a team compassionately working towards the well-being and development of all NDIS participants in Australia. With a radically different approach towards disability care guided by values of inclusivity, equality and empowerment and a desire to make a difference, we are a team committed to helping the participants build capacity and lead independent lives. We believe that every person, irrespective of their abilities, race, gender or beliefs, has the right to live life on their terms.
We do our bit towards securing equal opportunities for all with our comprehensive and well-tailored disability services. Our mental health support workers are licensed professionals who put their best foot forward and help the participants maximise their mental well-being while actively chasing their goals.
Read MoreOur Mission
At Primacy Care Australia, our team has a radically different outlook and process for how we support all of our NDIS participants. We truly believe that everyone deserves to live a full and enriched life and want to support our participants to achieve this. We are committed to compassionately assisting our participants to be the very best they can be.
Our Services
Mental Health Support Services
Our mental health support workers are dedicated to helping the participants navigate through diverse mental health challenges and lead an empowering life
Recovery Coaching
Welcome to the Recovery Plus Support program, where we are committed to empowering lives through our innovative approach to psychosocial recovery.
Social & Community Participation
Primacy Care Australia is dedicated to enriching the lives of NDIS participants through social and community engagement.
Hospital Transition
Primacy Care Australia specialises in easing the transition from hospital to home for NDIS participants.
Why Choose Us
Specialist Mental Health Support
Our mental health experts are trained to address the unique needs of the participants. We conduct regular staff training sessions and care team meetings to ensure our team is in sync with the latest mental health practices and methodologies and is aware of the participant's care needs.
Emphasis on Capacity Building
All our services are designed to empower participants through our focus on capacity building. We aim to enhance the skills, independence and overall well-being of the participants, help them develop a positive outlook towards life and actively chase their goals.
NDIS-Focussed Approach
We are specialised NDIS experts with in-depth knowledge of the NDIS regulations and guidelines for effective service delivery. We work in adherence to the NDIS values and make sure the participants navigate through the complexities of NDIS and optimise their plans.
Community Integration
Our initiatives are focused on integrating participants into the community and fostering a sense of belonging. We aim to help them build meaningful relationships and enhance their overall quality of life. Our support workers also partner with local community organisations to enhance our support networks and improve our processes.
Complete Transparency
We offer a range of active support options on an individual basis so you can try and learn new things, make new friends and get involved in your community.
Personalised Care Plans
We understand that each participant has unique requirements and we cater to them with our well-tailored plans. We develop our plans according to the needs of the participants and conduct regular assessments to adapt our services to their evolving needs.
Holistic Approach
At Primacy Care, we adopt a holistic approach which not only addresses the mental health concerns of the NDIS participants but also targets their overall growth and well-being. We consider their lifestyle and environment and provide all the support they need to achieve their goals.
Premium Service Delivery
Our support workers work with the participants to identify their needs and efficiently cater to them. Our person-centred mental health support services adhere to the NDIS framework, help participants build capacity, and target the well-being of both clients and staff. We also adopt ongoing quality assurance measures to uphold the highest standards of service.
Cultural Sensitivity
With complete respect for all cultural backgrounds, traditions, values and beliefs, we offer a culturally sensitive environment where all participants feel respected irrespective of their cultural inclinations. All our care workers are culturally aware and act in accordance with the diverse needs of the participants.
Our Testimonials
In Their Own Words: Testimonials That Tell Our Story!
