About Us
Assisting NDIS Participants in reaching and achieving their goals
We are Primacy Care, a team compassionately working towards the well-being and development of all NDIS participants in Australia. With our approach towards mental health support, guided by our values and a desire to make a difference, we are a team committed to helping the participants build capacity and lead independent lives. We believe that every person, irrespective of their abilities, race, gender or beliefs, has the right to live life on their terms.
We do our bit towards securing equal opportunities for all with our comprehensive and well-tailored disability services. Our mental health support workers are licensed professionals who put their best foot forward and help the participants maximise their mental well-being while actively chasing their goals.
Read MoreOur Mission
We truly believe that everyone deserves to live a full and enriched life and want to support our participants to achieve this. We are committed to compassionately assisting our participants to be the very best they can be.
Our Services
Why Choose Us
Cultural Sensitivity
With complete respect for all cultural backgrounds, traditions, values and beliefs, we offer a culturally sensitive environment where all participants feel respected irrespective of their cultural inclinations. All our care workers are culturally aware and act in accordance with the diverse needs of the participants.
NDIS-Focussed Approach
We are specialised NDIS experts with in-depth knowledge of the NDIS regulations and guidelines for effective service delivery. We work in adherence to the NDIS values and make sure the participants navigate through the complexities of NDIS and optimise their plans.
Emphasis on Capacity Building
All our services are designed to empower participants through our focus on capacity building. We aim to enhance the skills, independence and overall well-being of the participants, help them develop a positive outlook towards life and actively chase their goals.
Our Key Worker Model
Our Key Worker model is designed to provide consistent support to each participant. A Key Worker is a dedicated staff member who understands the participant's needs. By building a strong, trusting relationship with the participant and their family, the Key Worker ensures that all supports meet each individual's unique circumstances. Our model promotes continuity, and enhances the overall effectiveness of the support provided, leading to better outcomes and a more cohesive experience.
Premium Service Delivery
Our Service Delivery Team is dedicated to ensuring the highest quality support for our participants. They act as the bridge between stakeholders, participants, families, and our Key Workers, ensuring seamless communication and collaboration. With a commitment to our core values of empathy, respect, reliability, integrity, and quality, our team works tirelessly to tailor services that meet individual needs and empower participants to achieve their goals. Whether coordinating support plans or addressing concerns, our Service Delivery Team is here to provide exceptional support every step of the way.