Our Values

EMPATHY

WHEN WELCOMING NEW PARTICIPANTS, WE LISTEN AND CONSIDER YOUR THOUGHTS AND FEELINGS BEFORE ACTING AND PROVIDING SERVICE, BEING MINDFUL OF MENTAL HEALTH AND DISABILITY.

RESPECT

WE DEMONSTRATE RESPECT TO OUR CLIENTS AND STAFF BY BEING POLITE AND THOUGHTFUL OF EACH PERSON AS WELL AS THEIR ABILITIES AND QUALITIES. WE RESPECT YOUR CHOICE AND CONTROL.

INTEGRITY

WE STICK TO OUR WORD. WE HONOUR AGREEMENTS MADE AND MONITOR ALL SUPPORTS TO ENSURE FAIRNESS, TRUTH AND ACCOUNTABILITY.

RELIABILITY

WE STRIVE TO FOLLOW THROUGH ON ALL COMMITMENTS MADE, ON TIME AND CONSISTENTLY.

QUALITY

OUR STAFF, SERVICES AND SYSTEMS ARE OF THE HIGHEST QUALITY AND STANDARD. THIS IS OUR CORE VALUE THAT OVERRULES ALL THAT WE DO.

Our Vision

At Primacy Care Australia, our team has a radically different outlook and process for how we support all of our NDIS participants. We truly believe that everyone deserves to live a full and enriched life and want to support our participants to achieve this. We are committed to compassionately assisting our participants to be the very best they can be.

Our Approach

We offer premium services that are uniquely designed to best support our NDIS participants. Primacy Care is committed to finding the right Support Workers to provide the most optimal support for all of our participants. We want to elevate the industry standard for Mental Health Support Services with our revolutionary approach.